Landlines: (02) 8.727.56.28 / (02) 8.569.78.84 /
(02) 8.569.46.90 / (02) 8.727.88.60
Mobile Nos: Globe: 0915.205.0133 / Smart: 0908.342.3162 / Sun: 0933.584.7266
Advanced Supervisory Skills Training
About the Webinar
Overview
Supervisors and managers are tasked to make sure that things are done correctly and at the right time. However, managing people has gradually evolved, and most experienced supervisors must learn to adapt to the change. Some “old” supervisory techniques may no longer work. In this seminar, you will be taught the best practices in management, and how to supervise a team in the most effective manner.
Objectives
● To understand and practice proper supervisory skills
● To learn how to effectively manage subordinates
● To know how to communicate and lead your team
● To understand limits of your power in handling staff working for you
● To be able to know the strategies in dealing with conflicts in the group
Who Should Participate
● Experienced supervisors, assistant supervisors, managers, those who are being groomed for promotion, and anybody who is tasked to lead a team
Key Topics
MODULE 1: BASICS OF LEADERSHIP
A. Leadership Defined
B. Leadership Style
C. Formal vs. Informal Leaders
D. 5 Levels of Leadership
E. Demonstrating Effective Leadership
MODULE 2: MOTIVATION AND MORALE
A. Main Concerns of Effective Supervisors in Leading His Team
B. Team Morale and Productivity
MODULE 3: RESOLVING CONFLICT
A. Conflict Defined
B. Source of Conflict
C. Conflict Situation Responses
MODULE 4: EFFECTIVE DELEGATION
A. Things to Consider in Delegating Work
B. Steps in Effective Delegation
C. 10 Levels of Delegation
MODULE 5: MAKING DECISIONS TO SOLVE PROBLEMS
A. Guide to Problem Solving and Decision-Making Techniques
MODULE 6: COACHING AND COUNSELING
A. Preparation is the Key
B. Coaching People Through Mistakes
C. Pitfalls to Avoid
D. Guidelines for Conducting Session
MODULE 7: MANAGING MEETINGS
A. Steps in Correctly Handling Meetings
B. Controlling Certain Situations in a Meeting
Schedule: Click to view BusinessCoach Seminar Schedule »
Duration
3 hours (via ZOOM)
Requirements
• Mobile phone, tablet, computer, or laptop
• Download free ZOOM app
• Internet connection
• Good audio connection
Registration Details
Webinar Fee
Php 1,750.00 per participant (inclusive of e-Handouts and e-Certificate) to be paid at least 3 banking days before the event
Reservation
Please call to register, or you may download our registration form. Kindly fill-out and send to us through fax (8727.88.60) or email. You will receive a confirmation within 48 hours.
Mode of Payment
Deposit/Transfer cash payment to Banco de Oro:
• Savings Account Name: BUSINESSCOACH, INC.
• Savings Account Number: 00235-003-71-22
Kindly email deposit slip or screen capture of payment details (indicate name of participant and seminar title) to confirm reservation.
Note
Schedule may change without prior notice. Please call to confirm. BusinessCoach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of its events.
Contact Details
Contact Numbers
Please call (632) 8727.88.60, (632) 8727.56.28, (632) 8569.78.84 or (632) 8569.46.90 or call/text mobile numbers 0915.205.0133 / 0908.342.3162 / 0926.622.0768 / 0933.584.7266
Inquiries
For other inquiries, you may also leave a message in our contact form »